Shipping policy

Last updated: October 17, 2026
# Shipping Policy
We are committed to processing and shipping your order as quickly as possible. Please review our shipping policy below before placing your order.

## Order Processing Time
All orders are processed within 0-1 business day after payment is confirmed.
Orders are processed from Monday to Friday, excluding weekends and public holidays.
Orders placed on Saturday, Sunday, or a public holiday will be processed on the next business day.

## Shipping Time by Destination
### United States
After your order has been processed and shipped, the estimated delivery time is 3-5 business days.
Total estimated lead time (processing + delivery): 3-6 business days.

### Canada
After your order has been processed and shipped, the estimated delivery time is 3-5 business days.
Total estimated lead time (processing + delivery): 3-6 business days.

### United Kingdom
After your order has been processed and shipped, the estimated delivery time is 3-5 business days.
Total estimated lead time (processing + delivery): 3-6 business days.

## Shipping Schedule
Processing time: 0-1 business day
Delivery time: 3-5 business days after shipment
Shipping days: Monday to Friday
Weekend shipping: Orders are not shipped on Saturday or Sunday

## Shipping Rates
Shipping rates, if applicable, will be clearly displayed at checkout before you complete your purchase.
If free shipping is available, it will be shown at checkout.

## Shipping Locations
We ship to the United States, Canada, and the United Kingdom.
Please make sure your shipping address is complete and accurate before submitting your order.
We are not responsible for delays or delivery failures caused by incorrect, incomplete, or unavailable shipping addresses provided by the customer.

## Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
Please allow up to 24 hours for the tracking information to update after the carrier receives the package.

## Delivery Delays
While most orders are delivered within the estimated delivery time, delays may occasionally occur due to carrier issues, weather conditions, holidays, high order volume, customs processing, or other circumstances beyond our control.
If your order has not arrived within the estimated timeframe, please contact us and we will help check the delivery status.

## Incorrect or Incomplete Address
Please carefully review your shipping address before placing your order.
If you entered an incorrect or incomplete address, please contact us as soon as possible. We will do our best to update the shipping address before the order is shipped, but we cannot guarantee changes once the order has been processed or dispatched.

## Lost or Missing Packages
If your tracking information shows that your package was delivered but you have not received it, please first check around your delivery location and contact the carrier for more information.
If you still need assistance, please contact our customer support team and we will help review the issue.

## Contact Us
If you have any questions about shipping, delivery, or your order status, please contact us at 9987gh5h@t58x9lsw9q.asia.